Ex: John Doe
Provide phone number that you can be reached at. For example: XXX-XXX-XXXX
Type your business or company name
Choose your PTAC brand you wish to order parts.
Select all that are relevant.
Type the Part/s numbers that you need with comma separated, if you don't know the number of the part needed visit this link: https://support.genuinecomfort.com/hc/en-us/sections/12286742760468-GC-Parts-List?page=1#articles
Type the Part/s numbers that you need with comma separated, if you don't know the number of the part needed visit this link: https://www.ptacs.com/parts/
Type the Part/s numbers that you need with comma separated, if you don't know the number of the part needed visit this link: https://support.genuinecomfort.com/hc/en-us/sections/13320913301012-Parts-List
Please provide the full model number of the unit. Model numbers are typically found on the rating plate. Some units require the front cover to be removed. An example: GC-09ENR1F-C Note: if your model number is not applicable, please call support
Please provide the full serial number. This is required to help assist you
Please enter the details of your request. Include property name, description of the issue. If ordering parts, please include the quantity.