This article will provide a list of error codes along with troubleshooting steps to help resolve the issue. If you see an E followed by a number on your unit, this means an error has occurred. This issue must be resolved for the unit to operate. Think of this feature like a safety switch has been triggered where your unit will not operate until it's resolved.
E2/E3/E5 Error Codes
Displayed Error Code | Status Description | Sensor Part | |
E2 | Indoor Coil Temperature Sensor Failure | T2 (802300400088) | |
E3 | Indoor Air Temperature Probe Failure | T1 (802300400129) | |
E5 | Outdoor Temperature Sensor Failure | T3 (802300400077) | |
Harness w/ 3 temperature sensors (T1-T3) | 802320890007 |
Be sure to identify the issue by relating your error code with the above sensor. Before reaching out to our support team to order the part, it's best to troubleshoot the issue.
To resolve the issue, follow the steps below.
E8 Overheating Protection
This error code has appeared due to a block or an obstacle which is causing the flow of the fan cycle to be disrupted. As a result, it's important to clear the issue.
To resolve the issue, follow the steps below.
E8 Defrosting
When having your unit run in cooling mode, this error can happen if the surface temperature of the evaporator is too low to cause too much frost. Waiting a couple of minutes will help resolve the issue.
E9 Condenser High Pressure Protection
This error code is to help protect the high pressure of the condenser. As a result, the unit displays the error to avoid using the unit during this period.
To resolve the issue, follow the steps below.