Troubleshooting & FAQ
Get answers to your questions and troubleshoot issues with our comprehensive FAQ and troubleshooting guide.
Heating Issues
- UNIT NOT TURNING ON (POWER LIGHT ON)
- DELAY OR NO AIRFLOW WHEN HEAT STARTS
- HEATING PAST SET TEMPERATURE (OVERSHOOTING)
- ROOM NOT REACHING SET TEMPERATURE
- UNIT BLOWING COLD/COOL AIR INSTEAD OF HEAT
- T-Sensors: A Comprehensive Overview
Cooling Issues
Troubleshooting - Genuine Comfort PTACs & VTACs
- How to Set Your Unit to Heat Mode
- How to Identify Your Heating Type (Heat Pump vs Electric Heat)
- Fan Not Running or No Airflow
- Electric Heat Blowing Cold Air Troubleshooting Guide
- Heat Pump Blowing Cold/Cool Air Troubleshooting Guide
- Display Not Powering On
Non- Genuine Comfort Units
FAQs
- Sunrooms: Thermostats vs. PTAC Controls: A Comparison of Display Benefits and Drawbacks
- What is a PTAC?
- Guide to Power Cords
- Purpose of Drain Pan Foam, Valve and Hole
- How to Unwrap a Unit Safely From the Packaging
- Preventative Steps to Air Gaps to Avoid Unit Running Continously