Troubleshooting & FAQ
Get answers to your questions and troubleshoot issues with our comprehensive FAQ and troubleshooting guide.
Maintenance & Unit Operation
- Purpose of Drain Pan Foam, Valve and Hole
- Genuine Comfort Capacitor General Info
- Removing the Display Board
- How to Remove the Filter From Genuine Comfort Units
- How to Remove Cross Flow (Indoor) Fan Blade
- How to Open the Vent Door (GC 42")
Installation & Setup
- How to Control Your GC42E Using a Wireless Thermostat
- How to Control Your GC42E Using a Wired Thermostat or Display Panel
- How to Unwrap a Unit Safely From the Packaging
- Preventative Steps to Air Gaps to Avoid Unit Running Continously
- Recommended PTAC Installation Clearance
- GCDM Wall Sleeve Foam Kit
Troubleshooting - Genuine Comfort PTACs & VTACs
- T-Sensors: A Comprehensive Overview
- Fan Not Running or No Airflow
- Display Not Powering On
- Dip Switches GC 42", GCDM 32" & GCTW 26"
- How To Read Error Codes
- Changing Display Settings