This article helps to educate best practices when choosing where to place the thermostat and in return provide accurate temperature readings.

Our Genuine Comfort thermostats are built with interior sensors to provide accurate indoor temperature readings. This is important to provide readings when operating your unit. To ensure the most efficient and energy saving options, we suggest following the below best practises. It's important to avoid any environmental factors from influencing the thermostat to behaviour abnormally. Additionally, this is suggested for both wired and wireless thermostats.

Did you know our thermostats come with a one-year warranty from the purchase date? Please submit a request if you wish to verify the warranty or purchase a new thermostat.