If your unit is running but the room is not reaching the set temperature, select the option below that best matches your situation.
What best describes your issue?
-
No airflow at all
→ Go to: Delay or no airflow when heat starts -
Air is cold/cool
→ Go to: Unit blowing cold/cool air instead of heat -
Air is warm but not enough heat
→Check the following: - Set temperature is at least 2–3°C higher than room temperature
- Doors and windows are closed
- Air filter is clean and not blocked
-
Unit has been running for at least 10–15 minutes
👉 If the issue continues after these checks.
Please contact support: SUBMIT A REQUEST HERE