If your unit continues heating past the temperature you set, select the option below.

Quick Checks

• Unit is set to HEAT mode
  👉 Click to set your unit to Heat mode 
• Temperature is set correctly
• Unit has been running long enough to stabilize

What best describes your setup?

• 👉 Using a wall thermostat
  → Go to: Switching from Wall Thermostat to Display Control

   

• 👉 Using the unit display (no wall thermostat)
  → Continue below

If using unit display controls

Check the following:

• Temperature setting is not set too high
• Airflow is not blocked (can affect temperature reading)
• Room temperature near the unit may differ from the rest of the room

👉 If the issue continues after these checks.

Please contact support: SUBMIT A REQUEST HERE